Kicked off Stripe?

Stripe shut you down.
Get paid again, fast.

Account closed, funds frozen, checkout dead, and nobody at Stripe will tell you why. Redux gets you approved with processors that actually want your business, moves your customers over, and makes sure one provider can never shut you down again.

✓ Same-day response ✓ No fee to apply ✓ Real people, not tickets

Redux · PlacementAccount closed
  1. Stripe closed the accountDay 1 · 9:14am
    Payments stopped. $185,000 on hold.Working on it
Days without payments1

Get placed

Tell us what happened.
We’ll take it from there.

Two minutes. A real person reads every request and gets back to you the same business day. Be candid about your history. It helps us place you faster and with the right partners.

1

We review your situation

Your category, volume, processing history and what Stripe told you.

2

We match you with the right processors

Banks and processors that approve businesses like yours, not ones that will drop you again in 90 days.

3

We get you live

Approved accounts, your customers and card data moved over, and checkout taking payments again.

No fee to apply. No “guaranteed approval” promises, just a straight answer. Prefer to talk it through? Book a same-day call.

Start here

What happened to your account?
Here’s what to do first.

Urgent

You can't take a single payment right now. Getting approved somewhere else is the only thing that matters today.

  1. 1Get an approved merchant accountWe match you with processors that board your category and handle the application with you, so you're not cold-applying and getting rejected.
  2. 2Move your customers overStripe can export saved card data to another PCI-compliant processor. We coordinate it, so customers don't re-enter anything.
  3. 3Plug checkout back inConnect the new account to your site and billing without rebuilding your stack.

If it just happened

The first 72 hours.
What matters, in order.

01 · Revenue

You can’t take payments

Checkout, subscriptions and invoices all stop at once. Getting an approved account somewhere else comes before anything else.

02 · Placement

Don’t panic-sign

“Guaranteed approval” shops come with brutal rates, big reserves and long contracts, and many get shut down again within months.

03 · Customer data

Your customer cards aren’t lost

Stripe can export saved card data to another PCI-compliant processor. Done right, nobody has to re-enter a card.

04 · Your balance

Frozen isn’t gone

Stripe usually holds funds for 90 to 120 days against disputes, then pays them out. Keep records, but don’t let it slow you down.

Managed end to end

We handle the whole move.
You get back to running your business.

From the first call to your first payment on the new setup, one team owns it. No cold-applying to processors, no chasing banks, no rebuilding checkout yourself.

Placement

Approved merchant accounts

We match you with banks and processors that approve your category, and prepare the application with you so it gets approved.

Backup accounts

More than one account from day one

A primary and a backup merchant account, so a single closure can never take you offline again.

Rates and terms

No predatory pricing

We negotiate rates, reserves and contract terms, so you don’t trade one problem for an expensive new one.

Migration

Customers and card data, moved

We coordinate moving saved cards and subscriptions to the new setup. Your customers keep paying without lifting a finger.

Routing

Payments go where they’ll approve

Every payment routes to the account most likely to approve it. If one account has a problem, the others keep processing.

Account health

Stay off the radar

Dispute, fraud and refund monitoring keeps you under the thresholds that get accounts reviewed in the first place.

Never again

One shutdown shouldn’t
stop your business.

Your customers, card data and payments live with you, not with one processor. Redux runs your payments across several accounts, so losing one becomes a non-event instead of an emergency.

Processor-independent. Bring your own processors and MIDs, or use ours. Switch without rebuilding anything.

You own your data. Customer cards and subscriber records stay portable, so no provider can hold them hostage.

Fully managed. We run the relationships, the routing and the monitoring. You run your business.

Your customer cardsVaulted in your account, not a processor's
ReduxRoutes every payment to the best path
Processor ALive
Processor BLive
Backup MIDStandby

Every payment goes to the processor most likely to approve it. If one account closes, the others keep processing.

The cost of waiting

Every day offline
costs you customers.

Without a working merchant account, every sale, subscription and invoice stops at checkout. Customers who can't pay you go buy from someone who can.

Lost every day you can't take payments$14,333Plus $185,000 frozen in your Stripe balance
After a week$100,333
After a month$430,000

Stripe holds often run 90 to 120 days. You can't wait that long to start taking payments again.

Get processing again
Got a warning instead?

A reserve increase is
your head start.

You still have a working account. Use the time to get a backup processor approved and make your customer data portable, before anything gets shut off.

Plan my backup
Signs a shutdown is coming
  • Reserve raisedA new rolling reserve, or a bigger cut held back from every payout.
  • Payouts delayedYour payout schedule changes, or payouts start arriving late.
  • Document requestsStripe asks for invoices, supplier contracts, licenses or bank statements.
  • Dispute or fraud warningA notice that your chargeback or fraud rate is above their threshold.
  • Account under reviewA vague email saying your account is being reviewed.

Kicked off Stripe?
Your questions, answered.

How fast can I take payments again?

−

It depends on your category, volume and history. We start the same day you reach out, and getting you an approved account is the first thing we work on.

Will other processors accept me after Stripe?

+

Can I get my money back from Stripe?

+

Why did Stripe close my account?

+

Can I keep my customers' saved cards?

+

What if I'm on the MATCH list?

+

Will this happen to me again?

+

What does it cost?

+

Same-day help

Shut down today?
Let's get you processing again.

Book a call and we'll start working on placement while we talk. No fee to apply, and no “guaranteed approval” games.